Refund Policy

Thank you for choosing our platform for your fundraising needs. We understand that the payment gateway requires us to have a refund policy in place. However, please note that refunds are not applicable to our services as we facilitate the transfer of funds from donors to non-profit organizations without any direct involvement in the financial transactions.

As a technology platform, we provide the infrastructure and tools for non-profits to raise funds through various channels, including payroll giving, crowdfunding, and corporate social responsibility (CSR) initiatives. We do not handle or control the funds donated by individuals or corporates.

All transactions made through our platform are final, and once a donation or contribution is made, it cannot be reversed or refunded. We encourage all donors to carefully consider their contributions before making a payment.

If you have any questions or concerns regarding your donation or any other aspect of our platform, please reach out to our support team. We are here to assist you and provide any necessary clarification.

We appreciate your understanding regarding our refund policy, as it is in line with the nature of our services. Thank you for choosing our platform to make a positive impact through your support of non-profit organizations.

Please note that this refund policy only applies to our platform and does not override any refund policies that may be in place by the non-profit organizations themselves. We recommend reviewing the specific refund policies of individual non-profit organizations before making a donation.

If you have any questions or need further assistance, please feel free to contact us at "support@mettasocial.com"