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Tech/Product

Sr. Backend Developer

**Job Title: Senior Backend FastAPI Developer Microservices**
**Overview:**
As a Senior Backend FastAPI Developer specializing in microservices, you will play a
crucial role in designing, developing, and maintaining scalable and efficient backend
systems. Your expertise in FastAPI and microservices architecture will be
instrumental in building robust, high-performance applications that meet the needs
of our users.
**Responsibilities:**
1. Design and Development: Lead the design and development of backend services using FastAPI framework and microservices architecture.
2. Scalability: Architect scalable and highly available backend systems capable of handling large volumes of traffic efficiently.
3. Microservices Architecture: Design and implement microservices using FastAPI, ensuring modularity, independence, and interoperability.
4. API Development: Develop and maintain RESTful APIs to support various client applications and external integrations.
5. Database Management: Design database schemas and optimize queries to ensure fast and efficient data retrieval and storage.
6. Performance Optimization: Identify performance bottlenecks and implement optimizations to improve response times and overall system performance.
7. Security: Implement security best practices to protect sensitive data and prevent unauthorized access to backend systems.
8. Monitoring and Logging: Set up monitoring and logging systems to track system health, diagnose issues, and ensure timely resolution of incidents.
9. Documentation: Create comprehensive technical documentation for developed systems, APIs, and processes to facilitate maintenance and onboarding of new team members.
10. Collaboration: Work closely with frontend developers, DevOps engineers, and other stakeholders to ensure seamless integration of backend services with other components of the application ecosystem.
11. Code Reviews and Mentoring: Conduct code reviews to ensure code quality, adherence to coding standards, and best practices. Mentor junior developers to foster their growth and development.
**Requirements:**
1. Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
2. 7+ years of experience in backend development with expertise in Python and FastAPI framework.
3. Proven experience in designing and implementing microservices architecture.
4. Proficiency in designing and optimizing database schemas and queries, preferably with experience in SQL and NoSQL databases.
5. Strong understanding of RESTful API design principles and best practices.
6. Experience with cloud platforms such as AWS, Azure, or Google Cloud Platform.
7. Familiarity with containerization technologies such as Docker and orchestration tools like Kubernetes.
8. Solid understanding of software development best practices including version control, testing, and continuous integration/continuous deployment (CI/CD).
9. Excellent problem-solving skills and the ability to work independently as well as part of a collaborative team.
10.Strong communication skills with the ability to articulate technical concepts effectively to both technical and non-technical stakeholders.

Marketing

Responsibilities:
Plan, execute, and analyse multi-channel campaigns.
Craft compelling content for various channels.
Manage digital channels (SEO, SEM, social media ads, email marketing).
Analyse market trends and customer preferences.
Qualifications:
3+ years of B2B/SaaS brand marketing experience.
Proficiency in digital marketing tools (Google Analytics, AdWords, social
media management).
Strong analytical, communication, and creative skills.
Ability to manage projects and meet deadlines.

Content Writer

Location: Baner, Pune (Onsite)
**Responsibilities:**
Generate diverse content including blog posts, articles, social media updates, and marketing collateral.
Undertake keyword research for SEO purposes.
Collaborate with the team on content strategies and manage a content calendar.
Utilize analytics tools to monitor and evaluate content performance, making data-driven decisions.
**Qualifications (Must Have):**
Bachelor's degree in English, Marketing, Communications, or related field.
Proven experience as a content writer, preferably in a marketing context.
Exceptional writing, editing, and proofreading skills with a keen eye for detail.
Knowledge of SEO principles and content optimization techniques.
Familiarity with Content Management Systems (CMS) and marketing software/tools for content creation and distribution.
**Additional Skills (Good to Have) :**
Experience with graphic design or multimedia content creation.
Understanding of social media marketing and digital advertising principles.
Ability to work effectively in a collaborative team environment.
Strong organizational and time-management skills to meet deadlines consistently.

Customer Success

Customer Success Lead

We are looking for a highly passionate and creative individual to join our team as a Customer Success
executive. As a Customer Success Executive at Metta Social, you will be responsible for strategizing innovative
engagement events, coordinating with internal teams, and designing personalised employee volunteering
plans, activities and calendars to meet the unique needs of each client. You will be the primary point of contact
for our clients, guiding them through the platform, providing support, and driving engagement to maximise
the impact of their employee engagement programs.
**Responsibilities -**
1. Needs Assessment and Diagnosis: Conduct needs assessments and diagnose client engagement challenges, working closely with clients to understand their pain points and develop tailored solutions.
2. Collaborate and Design : Collaborate with clients to ideate and design innovative employee engagement events and volunteering activities aligned with their values and goals.
3. Managed Services Delivery: Lead the delivery of managed services, ensuring the successful execution of engagement events and volunteering activities, and coordinating with internal teams to meet client deliverables.
4. Increase Adoption Develop and manage engagement calendars for clients, ensuring a diverse range of engagement activities throughout the year to keep employees motivated and engaged.
5. Customised Engagement Plans: Design customised and personalised engagement and volunteering plans for client employees, taking into account their interests, skills, and availability.
6. Client Relationship Management: Build and maintain strong relationships with clients, serving as their main point of contact for all managed services-related inquiries and ensuring their satisfaction with our solutions.
7. Performance Monitoring: Track and analyse key metrics related to engagement and volunteering activities, providing insights and recommendations for continuous improvement.
Requirements:
1. Minimum of 2 years of experience in the development sector/ within Corporate, managing employee volunteering and engagement programs for Corporates.
2. Program Development and Management with the ability to coordinate multiple tasks and stakeholders to meet deadlines and deliverables.
3. Excellent communication and interpersonal skills, with the ability to effectively engage with clients and internal teams.
4. Creative thinking and innovation mindset, with a passion for designing engaging and impactful volunteer experiences for NGOs
5. Ability to thrive in a fast-paced and dynamic environment, with a proactive and results-oriented approach to problem-solving.
6. Familiarity with volunteering initiatives/opportunities with NGOs. Volunteering experience with Nonprofit organisations or in the community is a huge plus.

Sales & Partnership

Job Title: Inside Sales Representative (Lead Generation Specialist)
Location: Pune
**Key Responsibilities:**
 Conduct lead generation activities to identify potential clients.
 Perform cold calling and cold emailing to reach out to prospective clients.
 Schedule the first meeting with potential clients, introducing them to our solutions.
 Follow up on leads and coordinate subsequent meetings through to the closing stage.
 Maintain accurate records of outreach activities and client interactions in CRM software.
 Collaborate with sales and marketing teams to refine lead generation strategies and optimize outreach efforts.
**Qualifications:**
 Bachelor's degree in business administration, marketing, or a related field.
 1-2 years of experience in lead generation, cold calling, and cold emailing.
 Excellent communication and interpersonal skills.
 Proficiency in CRM software (e.g., Salesforce, HubSpot).
 Self-motivated and able to work independently in a fast-paced environment.
 Passionate about social good and purpose-driven initiatives.
**You are a Good Fit for this Role if:**
 You are passionate, adept at relationship-building, and thrive in a fast-paced environment.
 You are an innovative contributor to Metta Social's vision, consistently bringing fresh ideas.
 You are an effective team player with a knack for taking ownership of tasks and working across functions.
Join us at Metta Social and be part of a community committed to leveraging technology for social good and building a better tomorrow. Please write us on: HR@mettasocial.com